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RETURNS/REFUND POLICY

  • HOW MANY BUNDLES DO I NEED FOR A FULL SEW IN?
    We suggest Length 16 Inches - You Need 2 bundles Or More, Lengths 18”-24" You Need 3 bundles Or More, Lengths 26”-30" You Need 4 bundles or More, and 30" & Up, We Recommend 5 bundles or More. It all depends on how thick you want your hair & remember each bundle is 3.5oz.
  • CAN THE WEFT BE CUT?
    Yes, Our wefts are reinforced and made by a machine. They can be cut without unraveling, however we do not suggest cutting our weft.
  • DOES THIS HAIR SHED?
    Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. Minimum shedding meaning (the hair will never have a noticeable or drastic decrease in its density or volume. However, proper maintenance is extremely important and advised.
  • DAILY MAINTENANCE!
    Use minimum styling products to avoid build up. For Curly hair use a spray bottle of water for natural look. For a “WET” look, we suggest a leave in conditioner & water. (AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT!) Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp. Scrunch up hair gently to reform curls & let your hair air dry. Style as desired.
  • CURLY HAIR
    FOR BEST RESULTS: Co-wash the hair with cool water. Co-washing is a method to wash hair without using shampoo and washing with conditioner. When co-washing your hair you should use a cleansing conditioner to wash the hair. Rinse the hair with cool water. Lay it flat to air dry and then install. This method will keep the curl pattern nice and tight. Hot or warm water will loosen the curl pattern. (CURLY HAIR IS HIGH MAINTENANCE) • It's Mandatory that you apply a curl defining/curl control cream while the hair is wet. This way it will stop the hair from frizzing, getting really big & poofy and lock in the wave or curl in the hair. It will give the hair a nice, soft and tamed wet look while its dry.
  • CAN I COLOR/BLEACH MY HAIR?
    Yes, This is 100% virgin human hair that is not processed in any way. You can color the hair, but once virgin hair is treated in any way, it is no longer virgin hair! We recommend that you get your investment color or process by a professional. Be sure to keep color treated hair conditioned and moisturized.
  • WHAT TYPE OF HAIR CARE PRODUCTS SHOULD I USE?
    Treat this hair like your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable. We recommend using a deep conditioner on your virgin hair once per week, but avoid using oil or heavy styling products.
  • IS #613 PLATINUM BLONDE HAIR HIGH MAINTENANCE?
    Yes, Anytime you bleach hair to #613 Platinum Blonde that hair will be fragile and easier to break off due to the hair bonds being broken. Platinum Blonde Hair will require daily hydrating of Argan Oil and Washed Weekly with some Hydrating Shampoo and Conditioner.
  • DO I HAVE TO DO ANYTHING SPECIAL AT NIGHT?
    You must NEVER sleep on wet hair. Sleeping on wet hair is known to matte the hair & that makes it very difficult to keep the hair the way you want. Make sure your hair is completely dry before you go to sleep and you shouldn’t have anything to worry about. Rolling your hair in rods at night will maintain your curls and limit the amount of heat you have to use on your hair daily & wearing a satin bonnet at night.
  • CAN I GO SWIMMING IN MY HAIR?
    Yes, you can go swimming in pools & hot tubs. We recommend braiding your hair or pulling it up into a ponytail before swimming to keep your hair from tangling. It is best to wash your hair right after swimming & add a leave in conditioner after swimming.
  • HOW LONG DOES THE HAIR LAST?
    This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take good care of it and it will last longer. Depending on maintenance, hair will last three years or more with proper maintenance.
  • PRODUCTS I RECOMMEND?
    NOTE: (Prices may vary by city, state, and country) Shampoo & Conditioner - Avanti Silcon Mix Treatment (Roughly $16-$20 before taxes on Amazon.) - Ogx Products - All the OGX products down below are roughly $16-$17 for a set at ulta before taxes. • Coconut Milk Shampoo & conditioner. • Renewing Argan Oil Of Morocco Shampoo & Conditioner. • Anti-Breakage Keratin Oil Shampoo & Conditioner. -Simmer Lights- ($25 16fl oz for the two before taxes at Sally’s) If you decide to dye your extensions, this shampoo & conditioner helps keep the color bright & vibrant. -Giovanni Tea Tree Triple Treat Shampoo & Conditioner - (Roughly $37.98 for the 24oz before taxes on giovannicosmetics website) This combo is also great for people who struggle with dry scalp and bad dandruff. Taking care of your natural hair is also very important. - Straight Hair & Body Wave Hair. • Biosilk Silk Therapy (Roughly $28 for the 5.64 oz before taxes at ulta.) • Chi Silk Infusion (Roughly $17-$18 for the 2oz before taxes at ulta.) •Garnier Fructis Style Sleek & Shine Flat Iron Perfector (Roughly $4 for the 6 fl oz before taxes at target.) • Thermal Creations Heat Tamer Spray (Roughly $5 for the 8oz before taxes at target.) • HSI Heat Spray (Roughly $15 for the 8oz before taxes on Amazon.) - Curly Hair •Creme Of Nature Argan Oil Style & Shine Foaming Mousse (Roughly $6 at Sally Beauty before taxes) • Argan Oil Leave In Conditioner (Roughly $6 at Sally Beauty before taxes) • Nairobi Recovery Volumizing Foaming Mousse (Roughly $12 on Amazon before taxes)
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